Overview of Word WandAI
What is Word WandAI?
Word WandAI is a Zendesk AI assistant that helps support teams work smarter and delights customers with generative AI.
Key Features
- Drafts responses that match brand and voice in seconds
- Cuts handle time and solves 75% of tickets with a single click
- Supercharges productivity and increases efficiency of every agent
- Summarizes, translates, and provides one-click solutions
- Generates unique responses using content from the Help Center
- Increases CSAT and time to close
Benefits
- Saves hours of typing, searching, and waiting for support teams
- Improves speed and quality of communication on tickets
- Enhances customer support experience
- Increases CSAT and time to close
Testimonials
- "The Instruct function is so powerful. It really helps me with the more technical tickets that require a human touch and care." - Alan Frederick, Support Agent
- "Word WandAI has been the best tool for the team and improved the speed and quality of our communication on tickets." - Jeff Adams, VP Customer Experience
- "Giving my agents in-app access to the power of ChatGPT AI has been awesome. Our speed of service improved overnight and increases in our CSAT soon followed." - Maya Hillman, Director, Support
Trial and Pricing
- 7-day free trial available
- Fair pricing with no upfront credit card required and no per agent costs
Contact Information
- Support email: [email protected]
- Social media links available
- Privacy Policy and About Us pages available