Company Overview
Gladia is a company that provides an audio transcription API, offering high-precision speech-to-text technology with real-time streaming capabilities.
Key Features
- Supports 100+ languages with high accuracy
- Real-time transcription with latency of <300ms
- Asynchronous transcription with add-ons (custom vocabulary, diarization, sentiment analysis, etc.)
- Compatible with multiple programming languages and tech stacks
- Supports various audio formats and codecs
Use Cases
- Customer experience: real-time AI to boost productivity of contact center agents
- Sales enablement: AI transcription and insights to supercharge sales calls
- Meeting assistants: flawless transcription for LLM-based AI assistants with note-taking capabilities
- Media: streamlined editing and subtitles with time-stamped transcription
Technology
- Solaria: the most accurate multilingual speech-to-text model on the market
- Whisper-Zero: a proprietary know-how to fit more AI on less hardware without compromising quality and performance
Security and Compliance
- GDPR-compliant
- HIPAA-compliant
- SOC 2-compliant
- Offers on-premises hosting and air-gapped hosting for high-security requirements
Resources
- Developer playground and documentation
- Blog with articles about speech-to-text, LLMs, and more
- Community support through Discord
- Status page for real-time updates on service performance