Company Overview
Chatbase is a platform that enables businesses to build and deploy AI-powered chat agents to handle customer support and drive revenue.
Key Features
Building and Deploying AI Agents
- Train AI agents on business data
- Configure actions that agents can take
- Deploy agents for customer interactions
Agent Capabilities
- Answer customer questions
- Access external systems to gather data and take actions
- Escalate complex issues to human agents
- Provide personalized answers based on user information
- Support multiple languages
Integrations
- Integrate with various platforms (e.g. Slack, WhatsApp, Messenger, web widgets)
- Connect to systems like order management tools, CRMs, and more
- Enrich agent knowledge with diverse data sources
Security and Compliance
- SOC 2 Type II and GDPR compliant
- Enterprise-grade security and privacy
- Data encryption at rest and in transit
- Secure integrations with verified variables
Benefits
- Enhance customer experience with personalized and empathetic interactions
- Increase revenue through efficient customer support
- Improve business outcomes with data-driven insights
- Support multiple languages and channels
- Ensure security and compliance with enterprise-grade measures
Testimonials
- 9000+ businesses trust Chatbase
- Positive reviews from clients such as OpenAI, Google, Zain Cash, and OfferMarket